---
title: Security and Compliance
description: Ensuring the privacy and security of data entrusted to us is at the core of everything we do to serve our customers.
---

# MerchantESM Security and Compliance

Ensuring the privacy and security of data entrusted to us   
is at the core of everything we do to serve our customers.

![Certifications](https://updates.merchante.com/hubfs/Certifications.svg)

## Certifications and Compliance

- MerchantE is a Level 1 PCI Validated Service Provider.
- MerchantE undergoes a SSAE-18 SOC assessment annually.
- MerchantE is an active Participating Organization on the PCI Security Standards Council

![PCI-Security-Standards-Council](https://updates.merchante.com/hubfs/PCI-Security-Standards-Council.png)

![Enabling[1]](https://updates.merchante.com/hubfs/Enabling%5B1%5D.svg)

## Data Transmission and Encryption

- MerchantE uses HSTS to enforce encrypted internet traffic.
- MerchantE maintains an A+ rating from SSL Labs.
- All internet connections enforce TLS 1.2 at a minimum with a preference for Perfect Forward Secrecy (PFS) cipher suites.
- All cardholder data is encrypted at rest using strong cryptography.  

![Infrastrucutre[1]-1](https://updates.merchante.com/hubfs/Infrastrucutre%5B1%5D-1.svg)

## Infrastructure Security and Redundancy

- MerchantE maintains redundant connectivity to multiple Tier 1 Internet Service Providers.
- All processing systems and data are contained within fully redundant, US-based, geographically dispersed data centers.

![DataTransmission[1]](https://updates.merchante.com/hubfs/DataTransmission%5B1%5D.svg)

## Enabling Customer Security and Compliance

- MerchantE enables our customers adherence to privacy mandates including GDPR and CCPA.
- MerchantE customers receive the tools needed to implement and supplement their own security programs, including: 
    - Access to PCI Security Checklists
    - Templates to build robust security policies
    - Automated scanning tools to proactively mitigate vulnerabilities
    - On-Demand payment card training modules for employees
    - $100k breach protection backstop in the event of a data compromise

## For more information about our suite of security solutions or for copies of our certification documentation, contact us.

LET'S TALK!

**

## How Can We Help You?

Are you a current customer and have general support or billing questions?[1 (855) 949-7474](tel:1%20(855)%20949-7474)

- ### Sales
- **
  
  **Call Us:** [(866) 663-6132](tel:(866)%20663%3Cspan%3E-%3Cspan%3E6132)
- **
  
  **Contact Us**

**

## Talk to a NetSuite Specialist

- **
  
  **Existing Customers:** [1 (888) 288-2692](tel:1%20(888)%20288-2692)
  
  **New Customers:** [1 (866) 663-6132](tel:1%20(866)%20663-6132)
- **
  
  **Contact Us**

**

## Learn more about our Partner Programs

- **
  
  **Call Us:** [1 (866) 637-7036](tel:1%20(866)%20637-7036)
- **
  
  **Contact Us**

![websights](https://ws.zoominfo.com/pixel/62ab462b8bee3a00901329be)